Thread: dex410v3 build
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Old 15-07-2013
Allan1875 Allan1875 is offline
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Join Date: Nov 2010
Location: Scotland
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Quote:
Originally Posted by tdi250 View Post
Hello Peeps,

I've just started my dex410v3 build and I don't have any diff oil or gear grease in the box is this correct?
It's meant to come with both, i built my v3 around 4-5 months ago and encountered the same problem. After emailing TD i got grease and one diff oil turn up.

There excuse being "we don't include these in the kit anymore". You can't just change a kit when you feel like it, if it sold with it before it should stay the same or you adjust the price accordingly.

The manual tells you what you need and what you don't need. It doesn't mention grease or oil being required as an extra, therefore it should be provided.

A few things about this build i found very annoying, this was part of it.

I also emailed TD a huge email about the build, advising where the manual needs improving etc, spent a lot of time composing it trying to be helpful, didn't get so much as an acknowledgement, very poor.

If i wasn't doing so well with the car, i'd have binned it purely for customer service reasons.
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