I buy from e-bay but have never sold. My kids use it a lot, selling household and baby items and they don't have this sort of trouble.
I think it depends on the item you are selling. If it appeals to the general public, then it seems to attract the sort of problems described above. It it appeals to parents and collectors, those looking for something specific and knowing what they are looking for, then things seem to go better.
Whichever, I find it all too confusing. Fees this, bids that, feedback the other. All my best sales have come through Oople and RaceChat, where I can check on people through friends, and by a simple ad at a National or big meeting.
As a 'shop' Ebay is fine for buying. As a sales board for selling it is pants for me.
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