How can someone address an issue but not the point? I wasn't discussing car insurance but the redress you'd expect from another manufacture or any manufacture from which you bought a product, used it, broke it and then expected them to right it for very little money.
Think about theses pt's will be produced by a machine in a factory somewhere. For them to set up a service as you suggest would be very expensive and that would add to the overall cost of the units. Or if they'd have said they could have serviced it but at a cost of £25 plus P&P at £5 plus vat, £36 total I certain you'd have moaned at that saying its only a 2 quid wire.
But its not the cost of the wire, its the staff and all that related cost.
Sadly, in our sociality, items of this value, relativity low at under £80 are considered consumable, throw away items
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