Quote:
Originally Posted by andy110m
Mark, I'm glad you agree with my point. They innovated a cloned number and a clever design to allow the user to replace the wire and that created a differeniation which convinced you to purchase their unit so full marks to MRT for that.
I am surprised you didn't understand my initial point, Mylaps are a business, not a charity. They sold you a working product with no faults, you broke the wire and you expected what? Them to say, we're sorry you broke our product, please have a new one for free? If I bought a brand new car and wrote it off after a week would the maunfacture sell me another new one but this time at half price? Come on Mark, this is the serious business of business.
Believe me I'm not knocking MRT at all, I'm posting an observation, it doesn't bother me either way.
Please keep this in mind when I question how you think the product they produce can be anything other than a counterfeit? A very good counterfeit with some very good USP but its a unauthorised product (by unauthorised I mean designed without the permission of the manufacture who's product its designed to work with) designed to do the job of an authorised unit in the same situation, so its a counterfeit.
I'm not saying thats a bad thing, in this circumstance I believe its not, infact its probably been a good thing to keep the Mylaps pricing in check somewhat, but sadly it looks like that product has had its day, so as I said, you bought cheap, if clubs take the only sensible option, you'll more likely as not have to buy again.
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Nope I expected a customer service and a repair service to be offered on a £2 wire.
Already handouts are being reported as not working on rc4 100%, and harry will not be here for long....
Oh and if you wrote off your car your insurance would repair or replace.