More charges just means more risk. If it won't balance, it means that one of the cells in there is out of spec. I'd try it on a different charger - once - to make sure it isn't a charger falt, and then I'd return it.
Funnily enough a racing buddy has gone through two brand-new HPI Plazma packs in the past couple of weeks with the exact same problem, neither would balance despite being tried on several chargers.
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