Did the item actually get sent by special delivery? and was suppose to be sent that way in the first place?
If so, obviously the postman should have got someone to sign for it and that would have been your proof of delivery otherwise i'd have thought the fact you've received it (even if damaged) should be proof enough..
At the end of the day the blame is 100% with royal mail as soon as it's out of MB's hands - they never left in on your drive....
I'm sure they'll give you any info you need to claim it back off royal mail.
Last edited by afun1979; 07-02-2013 at 11:48 AM.
Reason: spelling
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