I ve had issue aswell i ordered a orion charger few years back paid them after week 1 nothing so phoned apex, week 2 nothing so phoned apex, week 3 nothing phoned apex for refund they stated refund had be paid week 5 bank statement came it had not been refunded so contacted the bank they said they need it to be 6 weeks from payment date to apex before they could get involved week 7 refund
in to bank.