Seeing as this is the main forum in the UK market, user error or not this thread is not doing LRP any favours and will put off new buyers of the Flow in case the fault isn't isolated case.
I would hope someone from LRP or the UK distributor will look into this matter ASAP and get it satisfactorily resolved for all parties, even if it’s a refund based on an unidentified fault.
Good luck getting it sorted Jason!
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