I think you will find that I am a customer of Ansmann has I have purchased a product they produced though a third party dealer. I have a right to know if the company are doing something detrimental to my ownership. Turns out they aren't, and it was the letter that confirmed this.
I don't have a right to dictate to them how to run their business and I don't expect lifetime support. I do expect news regarding the availabilty of spares which will help form an opinion on if I buy a product in the same way I want to know if it has plastic dampers or metal ones etc etc.
Why do you think they sent those letters to the model shops? It wouldn't be so the shops could continue selling Ansmann products with a "knowing" look on their faces hording a little secret. Ansmann are hardly going to release a statement to the press, they must expect the model shops to pass this info on as the best mouth piece.
The letter was produced to provide evidence when its contents were questioned on this forum.
I don't think we will see eye to eye on this, which is fine. but keep in mind they sent that letter to model shops and chose to talk about their wider company. They did that without any evidence I have seen that it was a secret.
I don't know what car you race/own, but If the new Schumacher Tiger Cat SX12 came out two weeks ago and you were about to take the plunge to the tune of £500, all set for the 2013 season. You would want to know if Schumacher were winding rc side of the company up to concentrate on deck chairs. If only to buy their latest deck chair with a 12 position rake adjuster. Those electric bikes sound interesting, infact I will google them now.
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