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Old 13-11-2012
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Frecklychimp Frecklychimp is offline
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Join Date: Jun 2010
Location: East Midlands
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Quote:
Originally Posted by AndyF View Post
As the owner of a madrat I'm pleased that the offical statement was made public. It clearly states Ansmann's position avoiding rumour and gossip. What can be wrong with that? I now know I don't have to worry about parts in the short term at least. Unless Ansmann sent that letter with some form of signed confedentiality contract, I don't see how making this public (Ansmann's letter read like a marketing letter anyway) harms Ansmann anymore than the news they are pulling out.

If you mean they will sell less of the remaining kits now because of the release of the letter, well keeping that secret to sell off the last remaining kits would be bad practice and I don't think they would be in to that.

If Ansmann didn't inform their staff before the model shops, then thats Ansmanns error of judgement and not anybody who shows a "non" secret message to an interested public.
The letter is not a press release or official statement for public issue,

It is from a company to it's customers (which are the model shops hence receiving letters) not end consumers

There is also info in that letter which concerns other company business not just toy cars market, info which probably wouldn't need to be seen by other customers of Ansmann (i,e not just racing side of company) or it's competitors.

Would you want other customers or even business suppliers knowing you are cutting 8% of your business? may raise a few concerns or lack of confidence... plus rumour

either way it is none of our business as end consumers what the company do, buying a product does not give you any right to have a lifetime of support from the supplier.