Ok lads, copy ot the email I've sent to the centre manager about the Zumba for those of you interested.
Hi Chris
Firstly apologies if there was any strange smell on the hall today. One of the lads shorted out his speed control in his car which as well as a rather large expense results in smoke from melted electrical components and a bit of a lasting smell. The car was dispatched out through the fire exit as quickly as we could but not quick enough to prevent a fair amount of smoke and odour escaping into the hall.
Unfortunately the main reason I’m mailing you is a bit of a complaint I’m afraid for which I apologise as I’m sure you have better things to do.
As you know we’ve had one of two issues in the past with the Zumba girls, or rather they’ve had issues with us. While it was initially agreed with Sandra that we went in a couple of minutes early to set up and they finished a few minutes late some of the class took exception to us being in the hall at the same time claiming they were being stared making them feel uncomfortable. Since then we have waited in the corridor until 7pm to go in and after claims they were stared at through the door one night, which I was in a position to categorically deny as I was the first there on the said night and it was me stood closest to the door, have taken to standing further back down the corridor away from the door.
While we always wait until 7pm to enter the hall the girls do invariably run over past 7pm with their class and by the time they’ve finished, gathered their belongings and had a chat with their friends it is often closer to 7:10pm by the time they vacate the hall. In this case we simply work around them and while it does irk one or two of the racers, I have no problem whatsoever with them overrunning as it does not really delay us.
However on arrival last night I was informed by the lad on duty that a couple of the girls (again not Sandra) had requested we be kept out of the hall until the class had fully finished as they felt self conscious with us being in the hall while the class was going on.
While I don’t want to cause Sandra any problems nor cut her class short for the sake of a few minutes, we are usually very pushed for time to get cleared up and out of the hall by 10pm and to start 5 or 10 minutes later each week would cost us a full round of racing as us overrunning is not really an option with your staff waiting to go home. As it is we are usually hurried out of the car park by the security guard wanting to lock
If we do not object to the Zumba class running into our time slot each week I think that for them to ask that we stay out of the hall during their overrun is well out of order. The lad on duty did his best to help us by going into the store and moving the equipment so we could get started asap.
I certainly don’t want to spoil Sandra’s class or anyone’s night but if some of them have a problem with us being in the hall at the same time as they are, the simple solution would be for them to vacate the hall by 7pm - I’m in no way asking that this happen but it may be worth pointing out the option to the few that are complaining.
I did chat about this with both Sandra and the lad on duty last night and mentioned I’d be mailing you and both blamed earlier bookings overrunning, the lad on duty telling me that a gymnastics slot had overran by some 20mins and when he chased them was met with abuse!
Sandra mentioned she has been late in getting into the hall the last few weeks due to a new booking before the Zumba class but I can’t remember the last time the Zumba girls had finished their class let alone were out of the hall by 7pm.
As I say Chris, I’m not complaining about them overrunning each week but do think that them asking us not to go into a hall that we have booked and paid for until they are finished is unacceptable.
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