I'm also of the opinion that it should be free - and the horrors of what happened on racechat have just been brought back to me with someone's comment.
It's not about making money though - it's more about giving something back and making the section a bit safer. I think the one negative comment is probably enough to keep me off it for now.
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If your PM doesn't at first succeed - try, try again. I'll reply in the end, honest. 
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