I personally have never had a problem.they where extreamly helpfyl when i wanted bits for a pred pro lewis called me a few times to sort out different parts gor the car
. as for hits for mine and my sons x11's i think the longest i waited was 3 days for my spares to cme. other than that they have been next day
manic
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pro95 (s/n111554), dtmi, rally, xk98 (in the post), XRS (s/n6120), X10, X11-08, X11 lipo B4.1 vega
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