Quote:
Originally Posted by TARTMAN
paypal is a rip off, always has been, but its super quick and there is protection to a point. The bank transfer, i would not do for the eason you mentioned.
Also the banks take ages to sort out efunds etc, going through one about a real size car part that was wrong and eturned but no refund. taking ages to sort out.........
PPG is fine if you know them, or pay the fees and get protection. simple......
|
well, I did have an issue with a sale two weeks ago, where I'd taken direct bank payment for three lipo packs. but it turned out I'd miscounted and I only actually had two (rediculous I know!).
as soon as I spotted the error, I shot a PM to the buyer stating the situation, and that I'd refund part of the amount, or the whole lot if they wished to back out, or an alternative pack - and as I included my phone number in each PM, they could ring me to discuss.
that evening the father of the buyer called (turns out the buyer was quite young and his dad was paying), we had a very nice
chat - you know, a voice conversation between two human beings which helps to establish trust & a rapport - the partial refund was in his account within a
couple of hours & everyone is happy.
I think problems arise from this weird internet phenomenon where communication is disconnected from what we'd normally expect, and people seem to feel awkward about chatting on the phone.
I'd advise ANYONE purchasing ANYTHING of significant value to actually have a telephone conversation with the selling individual before handing over any money, paypal or otherwise. if the person you're buying from won't give you a phone number, or an address, or comes across as a bit of a tool if you do speak to them, back out.