I may be bucking the trend here but I have a minor complaint.
They don't respond to emails! I can't make personal calls from work so I have to utilise email for the most part. If I email with a query about an order I don't get anything back for days. I emailed last week about a part I have paid for and still waiting for and still zero response. Also emailed this afternoon to cancel another order. 31/2 hours later I get an email to say the order has been dispatched.
Not super happy to be honest.
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