I think when certain shops say they have stock in 'their warehouse' or 'other shops' it means they will be relying on the main distributor doing a 'dropshipment' direct drom their stores.
You ring shop X, they don't have the product but accept the order and take the payment. Shop X then contacts distributor Y and they send direct to you.....if they have it in stock themselves. They have to rely on their courier service collecting from them before close of business - and to be fair, if your location is as you say in N. Ireland, it's not exactly up the road is it?
Your issue is with the shop that took your money as they made the contract to supply by accepting money.
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