When you phone them keep it polite but firm, I'm sure you know how to play it. I've used Wheelspin a few times and service has always been bang on so maybe you got someone who has fat thumbs and they mis-keyed the courier option. We are after all human and each of us can make a mistake. I also wonder if you may have been better speaking to Wheelspin before posting on here, just to keep it professional? What if it's the Couriers BS'ing you because they can't keep to the delivery schedule? Just a thought.
|