It's fair enough to say send them an SAE to get a reply but it's not like the internet is new, they are THEE people for RC in the UK, we all pay our membership and the website should therefore work for it's members...
That said I had problems last year which led to me complaining, they were very helpful and I have been able to log in and use it fine since. I paid up and they got my membership out to me at the start of the year so I can't complain although I must admit it isn't the easiest site to navigate around and some info does seem to be missing.
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