Thanks for your help guys.
I got hold of Lewis on the the number you posted, had a great chat with him, it was decided that my order had been lost in transit and that he would send a repeat out. So i ordered some spare parts that Kev suggested i should carry and it all turned up the next day. Fantastic service. I think i will do all my ordering over the phone in future - its nice to actually talk to someone, these days with online buying its all very impersonal.
Keep up the good work Team Xtreme and thanks
Neil
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