Quote:
Originally Posted by sunbeam
I'm walking away form a very reliable (and new) Cougar SV pro 2011 for a DEX210. I must say, I'm a little apprehensive with it being a new car and from the first batch.
But what I have seen of the car, and what I've read about the company, I think (hope) any problems with it will soon be fixed and it will be a fantastic racer.
The Cougar is a good car, but I find the company very arrogant in it's approach to problems. I'm sure Durango are not of the same mind, please tell me I'm right.
I have seen the plastic steering arm snap after a hard bump and others here suggest the rear shock shafts, shock towers, locking steering and diff clip may give problems. But that's fine, if we know about it, we can keep an eye on it.
Does anybody know how quickly Durango normally jump on problems, do they send out replacment parts found to be fuilty?
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Uhh...Schumacher arrogant?...I think not homie. ANY problem I have had was solved with not more than 1 email. And to be honest since I bought the schueys Ive had maybe 2 problems all year. Both problems solved with new parts mailed within days and Im in the US.
Owned the dex...never heard back from rango ever regarding any problem. Luckily I had a sponsored rango guy with me when I needed something but if it wasnt for him I wouldve junked it. In the end after going through all the issues it worked well....but I probably wont own another rango....just personal preference, Schumacher service has spoiled me. So with that said, Im sorry but anyone that knows schuey customer service knows they're anything but arrogant, and more eager to please than most companies. You're asking how fast Durango jumps on problems and if they send replacement parts quickly because you know well schuey does in that dept....and fast. So to answer your question simply....no. Ive owned everything under the sun, and no company is as quick as schuey. Just a fact.
good luck with your 210...hope it works as well as ur reliable cougar.