Quote:
Originally Posted by mikeyscott
Would like to add Team Durango are very helpful when you follow the correct communication path.
For me if I have a problem with xyz product I'll ALWAYS discuss with the manufacturer before even thinking of posting on a forum.
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+1: Last year I built a DEX410 of the very first batch, and I found there were 2 screws not in the kit, and I broke the battery snap pin during the build (It just snapped when I tried to get in on there
). They pretty much just asked the kit number, my adress and easily within 14 days of contacting them I had my parts
A whole lot different than some manufacturers I contacted, from which I never even got a reply.
Anyhow, though I've had a blast building my DEX210, I did come across one or two small issues. The biggest one being that one of the rear wheels is out of balance: The inside side of the wheel probably got a nudge when it was still cooling, or it has shrunk unevenly. The other issues were with screws: I had one screw without a thread
But I had the right length in the leftover screws from the build, so no problems there. And lastly I had to use M3x10 screws in two places where M3x8 was adviced - since the 10mm screws fitted I see nothing to complain about there
PS: I shall now stop going off-topic.