I was advised by MSUk to send the motor to them with a letter, i wrote:
I have recently purchased the “Fusion Exceed Pro Brushless Combo - 6.5T” from yourselves at the start of July. After only a couple of runs on the weekends it seems to have developed a fault on 21/08/11. Towards the end of my run the motor seemed to stop responding. I checked the temperatures, both the Motor and ESC were only warm; I could hold them for over 5 seconds.
After taking my car apart I found that the motor wouldn’t spin under throttle or reverse, it only makes a whine sound. I could turn the motor by hand but it doesn’t feel normal.
I was advised over the phone to return the Motor to yourselves so you could take a look at it for me and hopefully arrange an exchange, the motor and ESC are in near new condition physically.
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