There are a lot of interesting points in this thread, and a few bits of nonsense as well.
Firstly though, let me say that I placed my first order with DMS last week. It was a modest order, just for two chassis protectors but I requested delivery by Tuesday and it arrived bang on time so thanks a million, it was much appreciated and certainly won't be the last order I place with you.
What I find astounding is Mattybucks post. If you really are working to such low margins mate, why do you do it? I get that you love the game, but don't we all work to make a living? A profit of about a fiver on a near £200 sale doesn't sound like a sustainable business model to me? I work for an international distribution company and if we make less than 35% margin on a sale then we have sleepless nights! I applaud you though for doing what you do. Where would we be if everyone wanted to make 100% markup on a sale!?
Another point I found really interesting is how quiet you all say the shops are on a Saturday. There is a shop near me who don't really cater for 1/10 electric so I don't go there often but on the half a dozen times I have been in on a Saturday they are literally queuing out the door. They sell mainly 1/8 nitro, and also a large selection of helicopters and airplanes, so maybe this is where a lot of their Saturday trade comes from? I'm not sure the relevance of this point, other than to say it is very different from the norm seemingly, and to possibly consider why that might be...?
Keep up the good work guys, with out the DMS, Telstars, MK and JE's of this world where would we all be? You do a grand job!!