Quote:
Originally Posted by leepez
Does anyone one have a contact number for Racers in Exile?
Thanks,
Lee
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Hi Currently it is 0203 287 7571, but we are moving to larger premises soon and the new number will be 01708 500 700, if you call on this someone will be able to take your details and pass the message over to me for now until the new line gets transferred from our previous business, or you can always try to catch me on my mobile, am more than happy, if I don't answer straight away means I am on another call etc but it is 07900 363649. Looks as if Shopmania have the wrong number down which is a bit of a bummer
[email protected]
We have finalised a large shipment from HW all due to arrive on or about 25th June, we have pre order discounts in place and free shipping for incoming items, we are working to get all the new incoming stock up on the site but by golly theres loads to do.
As a side note, Brian Eldridge our Team Driver in the UK, has been doing really well with Hobbywing equipment, finishing 9th in the 'A' at the Cotswold National. Congrats buddy.
We also have been putting in place a 'clubman' arrangement with selected club members at different clubs, but we have openings for more. All we ask on this that you be knowlegable on the equipment, are happy to promote the product and help out those who need advice, settings etc. Several of the guys are already helping drivers with updating software trackside etc for them.
I am not going to be drawn into the wheres and why's of this thread, suffice to say, we support our product, carrying silly things like power caps, spare cases, fans and all the niggling little bits people can break. We are happy to be representing Hobbywing in the UK and so far have gotten the products into a variety of retailers for you all to go buy from.
We have been racing Hobbywing for over 3 years and are happy to give advice etc over the phone or if you want via email, we have all available firmwares for the last 2 years or so and we can deal with the warranty side of things for the units with serial numbers that we have sold.
If you have not bought a unit from us we will still look at it but we may have to charge for repairs as there may well be counterfeits out there but if we can we will look after you.
Apologies if you find the number busy, as I try to spend as much time as needed with people when they call, unfortunately (or fortunately) demand outstips our ability to communicate and obviously we have lost loads of sales due to tying the number up chatting to customers, rest assured 2 to 3 weeks there will be 5 lines in allowing us to take calls, but to be honest why not leave a message and we will call you back, just remember to leave your name and number so we know who to call.
Cheers and happy Hobbywinging All
Stuart
Racers in Exile UK
www.racersinexile.org.uk