[Chrislong]

You ought to visit your branch and sit down with the manager, and while with him request that you should report it to the police. Sounds like a criminal transaction.

My mum was done a few years ago. She had gone into the branch, over the counter (safer), and deposited some money into her savings. Ofcause she doesn't use this account, but it is shown on her internet banking. A week or two later she notices all but £1 has been taken, and she gets a meeting with bank manager and the police get involved.

It turns out, when she went to make the deposit, the Mr.X staff at the counter who is able to see the account had taken her details and passed them on to his extended family of immigrants in London. Mr.X within a week of this happening had been caught steeling from the safe at the branch and had been sacked with criminal prosecution, so they already had the man, mum got the money back and the scum got prosecuted by the branch too.

Chris