Two issues here:
1) Grey importer v official stockist
2) Adherence to UK trading laws, including Sale of Goods Act and Distance Selling Regulations.
As far as 1 is concerned, I've tended to side with the grey importer, mainly because official importers are trying to set an artificially high price. Welcome to the global market!
For 2, I've always supported our relatively customer-oriented laws, even when I was the retailer. They're a great big stick to beat sloppy retailers with, so use it!
As for UK price v HK price, I think as long as UK price = HK price + VAT + a wee bit, it's fair. Regardless where you buy, the Xeruns are far better value than any of the other brands.
|