Quote:
Originally Posted by RoyalCBR
John I completely disagree with what you say about Moto Arena actually posting on this forum - businesses must connect with their customers whether that be at the venue or via social media channels.
If they don't comment even just to say sorry it's sends signals to everyone that they just don't care. Every business that is based around a hobby/passion brand needs to have a social media strategy for dealing with such cases as this, and showing their customers that they care as much about the hobby as we do.
Basically, come on Moto Arena pull your finger out, you can do better.
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Royal,
What should they apoligise for ????
Improving the facilities for RC enthuisiast's ????
I think the facility itself is a large part they care...
I don't see Horizon Hobby, CML, Schumacher to name a few posting on here for the delay of products etc....
Sadly in the real world things like forums are best left for the gossip....
They have a website and a facebook page which is the norm for companies nowadays, look on there or pick up the phone.