[damselfly]

Originally Posted by mark christopher

as i said you only have 45 days to raidse a paypal dispute

Step 1 - Open dispute right away

You can open a disputeA buyer asks for a seller's help in resolving an issue with a transaction. in the Resolution CentreLocated in My Account, the PayPal resource for resolving issues between buyers and sellers. to contact a seller directly and resolveA buyer and seller come to an agreement and close the case, or PayPal comes to a decision and closes the case. a problematic transaction. You have 45 days from the payment date to open a dispute. Common reasons for opening a dispute include:

• You paid for an item but haven't received it and the seller is uncooperative or nonresponsive.
• You received an item that was significantly different from how it was described.

Click the Report a Problem button in the Resolution Centre to open a dispute. Then, provide more information about the issue and post a message to the seller.

in addition to this information, be aware that if you close the dispute, you cannot re-open it.
Make sure you're refunded or have the problem amended before you do this.

On a different note, but eBay/Paypal related; I believe many buyers who are claiming snad disputes are returning empty parcels, or parcels containing crap recorded delivery. So be sure to check the contents of the box before signing for it. Once your signature is received, paypal refunds the buyer and you're left with a box full of crap and revenue losses.
This, in addition to numerous other reasons is why I would never, ever sell via eBay.