Is your router connected to the master socket in your house? That can make a difference if you have outlets in other rooms and are connected to one of them.
Also, try googling "remove bell wire" as depending on how your master socket is wired, you could be getting interference which affects your DSL sync speed (the Bell wire is no longer needed with modern phones).
I almost doubled my upload speed and added >1Mb to my download by disconnecting mine....just be careful 'cos if you disconnect the wrong ones, you could disconnect the lot!
I'm with BE and they seem pretty good - much better/faster than BT Business that I had installed from my previous employer and infinitely better than Eclipse. I get about 850kbps upload and 5.5mbps download FWIW.
HTH
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