Guys,
Keith has called me and said that when they moved premises they had an issue with the web and have been offline, hence why no replies. He is still there now at 21:30 trying to resolve and that by Friday he will be online and contactable. He apologizes and knows the frustration that this has caused and aims to rectify all issues pretty quickly from now on.
I am always here if you need help so just PM me if thats the case.