Ray, dont worry you can mention it if you like, happy to accept it was us who were the shop you refer to...
I spoke to Schumacher on friday for you and have been told they sent your radio back to us two months ago, a date that was......... over 10 days before we even sent it to them!!
We are going to send you a brand new one from our own stock on Monday morning (either a CORE or an equivalent ETRONIX if we have no CORE's) and then take up the issue of "where the hell is yours" with Schumacher ourselves, but enough is enough, we are not keeping you waiting any longer whilst we wait. We have another issue with Schumacher at present over a faulty item that is going to cost the customer more to return than the item is worth at cost price but they are not exactly bending over backwards to help us with that issue neither sadly...
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