I think is ok to share you experience, but its impotant for you to know this shop is very very good so it is exception that you got a problem.
Not a beware all buyers this shop is bad etc.
I understand you want your batteries but the current situation in the UK is very bad at present shops stocks are generally low for many reasons not just the shops.
I can see how a shop could sell a qty of items over the counter without realising he should have kept for flea-bay.
It justs proves E-bay can be great for bargains etc but you are always likely to encounter more problems than if you bought direct through a shop or better over the counter.
for me E-bay has always been i hope this works out ok deal.
Just looking at PBM on E-bay they got 99.9% positive feedback so with over 2200 rating thats not bad to me.
I hope you get your batteries.
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