Thread: Team Tekin Q&A
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Old 19-08-2010
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Join Date: Oct 2005
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Quote:
Originally Posted by madonrc View Post
purchased a tekin RS pro. Good no probs, fast, doing well with it, won a chamionship, all though found the brakes weak. Updated to the new system 2008 from 2003. Not as fast as the changes were not explained in english, only in computer , technical terms. Tried to go back to 2003 find the option had gone . Not happy. Found someone who had the 2003 system on there computer so went back to it. All happy again. Went to race on a Wed evening turned it on Nothing. No lights, but power was going through it as the servo was working. Boxed it up sent it off to the shop where i purchased it. 4/5 day pass by nothing. So i call them to find out they had not checked there mail box. 2 days later i phone back again to be told that they do not know what to do as RC disco have not sorted out with tekin the return policy and if i pay £15 they would replace it. But it would take a week. If not the shop would return it to me , i would then post it to USA (tekin) and have to wait for a answer. WHAT A JOKE. nearly 2 week's to get no where with a championship round on Sunday with no ESC. I feel we are being ripped off with stupid prices, ie almost £200 (when they must cost peanuts to make because when a new product comes out they almost half the price of a old product) and then not getting the support. This is not just a moan at Tekin its most distributors. The best service i have had is from schumacher. why can't they all be like that.

why dont rcdisco know what to do ??????
Right, lets deal with a few things here...

RCDisco have not long started distributing Tekin products, so it will take time to work out faults etc.

If you ever have a serious issue with a Tekin product, your first port of call should be the Tekin Site (www.teamtekin.com), then their forum, and if you still can't find the answer, you email support[at]teamtekin[dot]com

Re the firmware update, I am not sure if going back from 208 to 203 is advisable. It sounds like you have had an issue with back stepping the firmware, I would suggest that you go back to v208, do a factory reset, then recalibrate the esc to your radio (ensuring that you have your brakes and throttle epa set to 100%). Then the starting point for your esc setup should be exactly the same as v203.

As for cost, these are not cheap items to design or build, and to be fair, ESC prices haven't actually risen much in monetary terms over the past 20 years, a good esc in the early 90's was still £150 and they were not a patch on what we have now.
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