To be fair Chris this thread is not about DMS (which is why I did not reply earlier) it is about Microtech.
I did (quite honestly) point out several areas why I believed Microtech did things better than us, but if we too offered those things, we would most likely not be here too....
It may be worth reading what I said above, all those things you want cost money, we have invested ours in more "actual" stock (higher stock levels than almost anywhere else) rather than the tools that manage it. If we invested what I heard was rumoured to have been spent on their full EPOS system at Microtech (rumoured to be several £10,000's when I last spoke to Kevin) then we would most likely be an RIP company too.
Not sure how big some people think these business's actually are, we only are very small (but hard working) company, no bigger in terms of size or staff than both the other two you mention in MK or Demon (nor was Microtech - there was only the two of them there), plus if we did not have the premises overheads that Demon enjoy and benefit from pherhaps we too could invest that money more on the website, but whilst we sit in this high street property where we are there is no sign of that in our immediate future sadly......
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