ok, to help you out we need a bit more information, where did you buy the motor from, did you get a returns authorisation from mirage, did you ask mirage to remove the screw or replace the motor.
the reason for the questions is i deal with mirage all the time, they can be a bit of a pain sometimes but usually as long as it is done properly in accordance with their wishes they are better than most on warranty items, i find it hard to believe that mirage would create such a fuss over 1 screw.
john
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