You're slipper adjust screw is way too tight, your slipper isn't working so something else has to give. Back it off until you see three screw theads and take it from there. I have mine about 1.5 mm from the end of the screw, that gives me about 6 feet of slipper action before it catches.
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SHUMACHER CAT SX
SHUMACHER COUGAR SV
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