Ive used many model shops over the years, some were good and some were bad. Luckily DMS have always been good to me so i will keep on buying from there in the same way i shop in Tesco's and not Asda's because i prefer it.
If Apex is your prefered shop, then why didn't you go there in the first place?
I have managed a model shop myself until recently for several years and have learned that you can NOT please every customer. Some people just prefer shopping elsewhere and that's the end of it.
But, coming on to a public forum to bash a shop is not on. You really should deal with the shop direct with any issues you may have. I do believe your words can be described as "slander", and can be used against you in a court of law.
p.s, DMS is a great shop.
Jamie........
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