Quote:
Originally Posted by Welshy40
Guys im a bit miffed with shop staff in DMS giving wrong info. I couldnt for the life of me figure out the 12 or 14g was what was used on the LRP Sxx esc but was advised 14 by a lady who may i add was incorrect. I ordered a castor block for my B2, the wire which was wrong and also a servo extension lead (which never arrived) but was happy that the rest of the stuff i ordered turned up the next day. Im just miffed that i had to order from Apex the items that never came and the correct wire as well.
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A simple phone call would have sorted your issues out (not that I can see there are any "issues" really)
Sadly on the LRP ESC range and SXX one in particular (SXX, SXX TC, SXX Stock Spec) the wire gauge used by LRP is 13g on some and differant on others and since you ordered just a packet of "black only" (which LRP do not produce) back the other day just several minutes before we closed (when
we called you to say your special request single part had arrived), we either had to send you a little thicker or a little thinner in size to be able to get your order out so quickly as we did (and you acknowledge), I am sorry for us trying to be helpful, pherhaps we should have left the order until we had time to call you
after the weekend in which case you would not have had your order by now at all ......
The rare B2 25 degree caster blocks that you could not get elsewhere (which were specially ordered in for you from CML) was the only other item in your order of just under £10 all in, the servo extension lead was somthing we were asked to add "if we had one" (which we didnt) so it was not included with your order of just two parts and hence does not show as "to follow". To say your had to order the "parts" (plural) that you did not get, from your regular first choice supplier (as you have put in several threads in the past) is a bit misleading on a public forum since there was just the one from what is here to see.
Thanks for the public bashing, sorry we did not live up to your expectations with your special order this time around..........................