Personally, I don't sell stuff without thinking "Will I be able to send it when it sells?" hence if on ebay, I don't list any more than 2-3 things at a time. He needs to have some thought on planning and respect that when people buy it, they want it!
There should be a sticky "advised to avoid" list at the top of the selling section, only editable by mods, so names can be added and stay on the list until no further complaints for 3 months. Which means buyers can complain to mods/cc mods for them to update the list.
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