Its alittle harder to get to someone through e-mail because it goes to the general e-mail at shumacher. Make sure you e-mail customer service and like everyone else has said service is second to none. In my opinion you should make a two minute phone call, from what they've told me they are going nuts trying to get all the Cougars and Cat sx2 out. I'm a little old fashioned and like to speak to people instead of texting or e-mail.
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SHUMACHER CAT SX
SHUMACHER COUGAR SV
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