Quote:
Originally Posted by BloodClod
Hi guys,
For those of you who've had issues with missing / defective parts, how have you been contacting Schumacher? I tried [email protected] which I found on their website but haven't had any replies despite 2 emails over the past week.
Are you guys using a different email address or perhaps their typical response time is a tad longer?
Just wondering how to contact them and how long to wait for a reply as there was a wrong part in my Cougar kit and I was hoping they could help.
Thanks. |
I emailed them useing that address and got a reply 2-3 days later as it was over a weekend gap.. how much detail was in the email ? i gave details on the shop i brought mine from and my location in the world so the email was hand balled to the correct person for that area which was harvey.
I was usng my yahoo email account aswell so it got past without being spam filter blocked.