Exactly, Nessie, you only need the CD once, then it's on your comp and all is good. We actually thought about putting it on the web and providing no manual of any sort in the Kit. Let everybody get it and download/print out what they want.
Bad plan...
We constantly struggle with ideas. Everybody has lots of ideas -- ideas are a dime a dozen. What counts is separating the good one from the zillions of not-so-good ones, then actually doing the good one in a way people want.
Therefore X Factory can not have a monopoly on ideas and usually won't know which is the good one. We have no more ideas than anyone else, and no more clue of which is the good one than anyone else.
That's where The Family comes in. The Family contributes ideas constantly. We come up with ideas too, and often that is the result of Family input. We select what we think are the best ones, then run them by you and try to listen. We think that makes X Factory the car you want to drive.
And that's what this CD/paper question is all about. We faced a problem and came up with a possible solution. We ran that idea past the Family and are accepting your input. Collectively you know more than we ever will.
Show me another company which thinks that way...
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