But i believe x factory deal with all the US business?
I'm sure Darren won't mind me saying that DMS isn't the largest staffed distributer in the UK, it is very much a family business.
What i'm trying to say is the size of the business doesn't relate to the quality of customer service provided. Us toy car racers get very impatient when our orders don't arrive next day from outer mongolia and when the email sent at 3am isn't answered within 30 seconds, to avoid this sort of thread takes a lot of effort.
I wonder how aero are doing these days? they had a fair few threads like this
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