Sorry, but i can not beleive any more.
You sent parcel using unregistered mail in order to do not pay a 5£ extra... You decide to take the chance as few percentage of parcels are lost... As it is your decission, it is not to your customers to endure for this.
Who here think i should re-order the same parts and pay the entire bill (70£) for a lost parcel ?
But we are not only talking about a lost parcels, We are talking about the fact you absolutely are not able to respond to your customers expactations.
You have over the worwilde forums 100's of unsatisfacted customers, including the administrator of a predator dedicated forum. Untill when will you keep your eyes closed ? You have to increase your customer satisfaction rate... It si not possible to continue this way.
My case is symptomatic, as you answer rarely to mails, as you do not take your reponsabilities about postage, as you never send me the postal references even if requested many times.. I really wonder what and who i can beleive. Can you understand that ?
@ paranic : sorry for your friend, but please keep the dialog serene.
@ Bagman : Yes, go for a Pred, it is really a wonderfull machine i would like to see more. Just keep in mind i never applied for being a team driver.. I just want to be able to order some parts. I actually do have only 1 wheel set, i do not have any spares if a brake happend and i built my XRS without the necessaries upgrades i ordered.
I still want to race the Pred, but i want a minimum of teamXtrem implication in order to meet customers needs.
Still sorry for this. Feel sorry by the situation.
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