To be fair, that's not an every day occurrence and they would have been idiots not to send a £450 kit via recorded or special delivery! Don't blame paypal!
I am in the online trade and the company I work for trade $2.5 billion a year in transactions of which a good percentage is through paypal not only here but in the US and rest of Europe. As with any transaction type there is an element of risk and risk is a total percentage of sales that any retailer has to deal with.
In the model world specifically paypal is actually a very large percentage of people's 'preferred' payment method. Shop's need to decide for themselves if the bottom line is better off with paypal or not.
If you have less than £50 in your paypal account paypal will charge you to transfer it to your bank account. It's easier and simpler to get pay with paypal than transfer to my account and all that nonsense.
I often will add stuff into my basket, go through checkout up to the point where I realise they don't take paypal and then just abandon and find a different shop. I am sure I am not the only one.
Paypal is my 'private toy money' and the better half can't get on my case because she doesn't see the money leave the joint account. Simples.
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