Aaahh... tuff luck dude... I used LRP for a while but went to Novak as LRP supplier customer service was pants and I had a few bad experiences with LRP products that did not get resolved... 25 years indeed!!! smells like marketing BS to me!
Hope it all works out fer ya tho' mate... make a nuisance of yourself... you never know!
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Don't believe the hype... Think for yourself.. 
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