Quote:
Originally Posted by Adam Skelding
Hi Pete,
I spoke to you on MSN about this. The Fed Ex guy picks up at 3pm ish everyday. That's our chosen method of delivery direct from Team Durango.
Royal mail is unreliable at best and they don't offer great insurance. Special deivery is only upto £500 and still only next day if posted before your PO shuts.
Model shops who stock TD stuff will offer better small parts service which is where they'll pick up the 'loose' end we can't currently offer. Much better for us to let the model shops do what they are more geared up for, small personal orders.
We can then deal with the shops and EU distributors better.
If people buy direct from us, they usually order a 'large' amount of bits which covers the £6 postage.
Thumbs up to MB on their postage!
I bought a bodyshell recently from another hobby store which charged £6 postage. The box had £2.30 on it.
Remember at the moment we are only a small company and are using methods which allow a fast and secure service to our customers.
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I had the same issue at work, the courier now comes at 4:30 if he wants my business.
Can you not use franking for orders under £10?