[mark christopher]

Originally Posted by DCM

It is swings and roundabouts though, if Ash had gone in, as a foot customer, looked at the Polybutlers, seen he only had grey, he wouldn't of bought it, maybe, next time Ash will ask what colour, and maybe the shop will do the same too.

The whole idea of the distance selling, is that you have the same protection as a foot customer, like if you ordered a pair of trousers from a shop, you ordered the correct size, they come and don't fit etc, if you had gone to the shop, you would never of bought them.

unless you did not try them on!!