I went into a show down in south east london area ( hehe) and was talking about what tyres i wanted when a woman and son came in with a indoor helicopter. The person behind the counter stopped talking to me and asked her if he could help.
She explained that she got the helicopter for xmas for her son but it doesnt work.
He open the box saw the inbstructions still in there bag not open and then asked her is she had read them .... well no but still you are the face of the company and want to make sure every one who comes in cmoe back so what did he do next ...
He was sarcastic to her about why bring it back if you dont know if it is working or not ... then said all it needs is a charge ....... tried to charge it himself then went and asked some one else how to do it in the shop ....
Cmae back and told her to go away for 20 minutes and he would have it working when she got back.
As she walked away he said i will put all the stuff back in the box other then the instructions seeing as u dont think you need them .....
Now i have only been back into RC racing for a few months but i see this attitute in every shop what is going on ??
She looks embarressed as she walked out of the show what a way to treat a custermor ....
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