I've had dealings with both Trish & Rymat.
Both have been very professional.
But do remember that both are part-time projects, normal life, ie the stuff that you need to do so that you can pay the bills, which allows you to do the things you like, sometimes gets in the way.
Also with the number of emails that I assume both get, it's easy for a message to get lost.
MiCk B. :-)
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